SocialKred Ltd (“SocialKred,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information collected through our SocialKred platform (the “Service”). By using the Service, you consent to the terms of this Privacy Policy.

1. Information We Collect
We collect several types of information, including:
Personal Data You Provide: This includes information you provide directly, such as your name, email address, password, company name, job title, and billing information (for paid accounts).
Automatically Collected Data: We automatically collect information when you use the Service, such as your IP address, browser type, device information, and usage data (e.g., pages visited, features used, timestamps). We also use cookies and similar tracking technologies (see our Cookie Policy https://socialkred.com/cookiepolicy/).
Data from Third-Party Services: We use technology to identify visiting companies by collecting IP addresses that provide us with company information.

2. How We Use Your Information
We use your information for the following purposes:
Providing the Service: Operating, maintaining, and improving the SocialKred platform.
Account Management: Managing your account and processing payments (for paid accounts).
Communication: Responding to your inquiries, providing support, and sending transactional emails (e.g., password resets, payment confirmations). You can opt-out of marketing emails by unsubscribing to emails when they are received.
Analytics & Improvement: Analysing usage data to improve the Service and understand user behaviour.
Legal Compliance: Complying with legal obligations and responding to lawful requests from authorities.

3. Sharing Your Information
We may share your information with:
Service Providers: Third-party service providers assisting with payment processing, data analytics, hosting, and other essential services. We have data processing agreements in place with these providers.
Legal Authorities: If required by law or legal process.

4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and accidental loss, destruction, or damage.

5. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Your Rights
You have the following rights regarding your personal data:
Right of Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate personal data.
Right to Erasure: Request erasure of your personal data under certain circumstances.
Right to Restriction of Processing: Request restriction of processing under certain circumstances.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal data under certain circumstances.
Right to Withdraw Consent: Withdraw your consent to processing at any time.
Right to Lodge a Complaint: Lodge a complaint with a supervisory authority.

7. Contacting Us
To exercise your rights or ask questions about this Privacy Policy, contact us via email at:
hello@socialkred.com

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and, if material, notify you.

9. Data processing
Please refer to our EU Data Processing Agreement for more information.